Mail is kept secure and confidential, when items arrive you will be notified via email or push notifications via our free iPostal1 App. We open your mail only if you specifically request us to scan the contents. We open packages only when you request us to take a picture of package content, or in order to ensure compliance with shipping regulations. 

Note: 

• You can choose the auto-scan feature in which all letters that are received to your account are automatically requested for a content scan. 
• This additional feature is only for letters and does not include boxes and packages.