All of your mail is kept secure and confidential. We open your letter mail only if you specifically request us to scan the contents. We open packages only when you request us to take a picture of package content, or in order to ensure compliance with international shipping regulations.

When items arrive, you will be notified via email (or push notifications via our free iPostal1 App). 

With our auto-scan feature, letter items received in your mail center are automatically requested for a content scan. However, this does not include boxes and packages.