You can request a scan to view the inside contents of your letter. When selecting to scan, your mail center will open the envelope and scan the images. After the task is completed, the images will be in your inbox for you to view. 

  • The charge for a scan of the inside contents is $2.25 for the first 10 pages of each letter and $.25 each additional page.
  • Scan/Shred bundles are available for purchase at a discount in the top right corner of your screen.
  • Front or back of Credit Cards and Gift Cards cannot be scanned.

Step 1. To scan the inside contents of your mail, please login to your account and select the mail item(s) that you would like to be scanned and click on the "Scan" button in the toolbar above. 

Step 2. Choose an option for what you want to do with the mail after the scan has been completed. 

  • Scan and Put Back in My Mailbox: Original mail will be saved until you choose to Ship, Pickup, Shred or Discard.
  • Scan and Discard: Scan will be saved in your inbox, and original mail will be discarded.
  • Scan and Shred: Scan will be saved in your inbox, and original mail will be shredded. Please note that shredding cannot be reversed once it is completed and a small fee is added for the shredding request.

 Step 3. Scroll down and click on "Scan" to submit your request.

  • The status of your mail item will be updated to "Scan Requested" in your inbox immediately after you submit your request. 

  • If you have already requested a Scan, please allow 24 - 48hrs for your mail center to process. If you need an update on the status of your request, please contact your mail center directly.
  • When your order has been fulfilled, the status will read "Scanned".
  • Your completed scan will be viewable as a PDF in your inbox. You can download your PDF, or forward it as an attachment. 
  • If your scanned images are not visible, missing a page or you may have an issue with the quality of the scan, please contact support.  
  • Please be sure to save any scans. The scanned images are deleted from our system once you select an action, such as: discard, ship, pick up, shred etc. You will no longer be able to view these in your inbox.