Before picking up mail at your mail center address, we recommend you schedule a pickup. You can pick up mail during business hours listed at your location. Once your pickup is scheduled, your mail center will receive an alert that you are coming in to pick up your mail. 

  • A small fee may be charged for picking up letters and/or packages, depending on your mail center.

Note: When you arrive to pick up mail, you will be asked for ID, you will be asked to sign for your mail items and you will be charged the pick-up fee.

To schedule a pickup on the Ipostal1 App:

Step 1. Log into your account in the Ipostal1 App, using your username and password.

Step 2. Select the mail items(s) that you wish to pick up by tapping on the icon, located to the left of the mail item number. Then tap "Schedule Pick Up", located in the menu on the right.

Step 3. Choose an available date and time that you wish to pick up.

Step 4. Tap on "Send request" to complete your order.